How it works

Reported to resolved, without the chasing.

Fault reported

Log it in your portal or let the work order flow straight through from your property management platform. No duplicate data entry.

The tenant picks an appointment against live engineer availability, so the visit lands when they are actually home.

A certified technician arrives with diagnostics and the most-used parts already in the van, aiming to close the job in one visit.

If the unit is beyond economical repair we issue a replacement quote for your approval before anything is ordered.

You receive a detailed service report with time-stamped photo evidence for your records and compliance file.