Services BTR Coverage Contact
Services

One partner for the whole appliance lifecycle.

Smarter Appliances engineer repairing an integrated oven in a high-end rental kitchen
Field service

Trusted technicians in the properties you manage.

Our engineers work inside premium rentals, BTR apartments and managed portfolios every day. They arrive with the right parts, the right tools and the right behaviour for your residents and your brand.

Appliance services

Repair, replace and manage — end to end.

01

Smart Repairs

Certified engineers with the right parts and diagnostic tools to fix appliances first time, fast.

  • Washing machines, dryers, dishwashers, ovens, hobs and fridge-freezers
  • Stocked vans with the most-used parts
  • Next-day attendance
02

Smart Replacements

When repair is not economical, we source, deliver and install the right replacement end to end.

  • Whole-of-market supply — no lock-in
  • Delivery, installation and old-unit removal
  • Manager sign-off before ordering
03

Managed Logistics

We handle access, tenants and scheduling so one fault does not become a week of admin.

  • Live engineer availability for bookings
  • Direct key and access coordination
  • Escalation for void and turnaround deadlines
04

Portfolio & BTR Programmes

Service programmes built around your SLAs, reporting needs and budget controls.

  • Agreed response and completion targets
  • Transparent, upfront pricing
  • Consolidated reporting across schemes and portfolios
Install-Ready Works

The work other appliance companies leave to you.

Most appliance firms tell property managers to find a joiner, a plumber or a surface repairer before they will attend. We handle cabinetry changes, plumbing adaptations, hard-surface repair and complete kitchen builds ourselves — so the appliance installation actually happens on the day.

Smarter Appliances carpenter fitting bespoke cabinetry in a high-end rental kitchen
01

No separate trades to chase

One instruction, one attendance, one report. We bring the trades the job needs.

02

Installations happen first time

Cabinets adjusted, plumbing adapted, surfaces repaired — all before the appliance is unboxed.

03

Built for managed properties

Tenant access, key handling and consolidated reporting handled with the same discipline as our repair service.

In-house trades

We make the fit happen.

Tight apertures, shifted connections and tired cabinetry don't mean a second visit. We adapt the space on-site so the new appliance installs first time.

05

Cabinetry modifications

When a new appliance does not fit the existing run, we alter units, plinths and worktops so the install looks factory-made — no separate joiner needed.

  • Drawer and door re-sizing
  • Housing unit alterations
  • Matching finishes and edging
06

Plumbing adaptations

Alter pipework, wastes and valves so new appliances connect cleanly and compliantly without calling in a separate plumber.

  • Appliance isolation and connection
  • Waste repositioning
  • Pressure and flow checks
07

Hard-surface repair

Repair chips, burns, scratches and water damage on worktops, doors and floors — a cost-effective alternative to full replacement.

  • Stone, laminate and solid-surface worktops
  • Door, skirting and cabinetry touch-ups
  • Colour-matched repairs
08

High-spec kitchen builds

Master carpenters who design and install complete kitchens to the standard expected in premium rentals, BTR schemes and managed portfolios.

  • Bespoke cabinetry and joinery
  • Integrated appliance-ready layouts
  • Finished to handover standard

Tell us the portfolio size and we will scope the service around it.

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Authorised service partner for leading manufacturers