Services Install-Ready Works BTR How it works Coverage Contact
London & Home Counties

Next-day repairs for managed properties.

The appliance partner for BTR operators, letting agents and property managers. Smart repairs, whole-of-market replacements and real-time dispatch — without you lifting a finger.

Smarter Appliances engineer installing an integrated oven in a managed rental apartment
100,000+
Jobs completed to date
78%
First-time fix rate
<4%
Service recall rate

Smart Repairs

Component-level diagnostics for all major domestic brands, with vans stocked from live parts data so most faults close on the first visit.

Smart Replacements

Whole-of-market access to every brand and model. Beyond-economical-repair calls trigger a like-for-like quote, install and old-unit disposal.

Managed Logistics

Access arrangements, tenant comms and scheduling handled end to end, so your property team never chases a job through to completion.

Operational transparency by default.

01

Live engineer diaries

Tenants pick their own slot against real-time van availability, cutting missed appointments and back-and-forth for your team.

02

Deep integrations

Work orders flow straight in from leading property management platforms, with allocation and status written back automatically.

03

Post-service reporting

Every visit closes with a time-stamped engineer report and photo evidence for your records and compliance file.

Smarter Appliances dispatch board showing live engineer schedules across London

Built in-house. For this exact job.

Our platform isn't a generic field-service product with our logo pasted on. It was designed, built and continuously refined by our own tech team to match the way appliance operations actually run in managed properties.

01

AI dispatch routing

Matched by skill, parts and live location — not just postcode.

02

Live traffic-aware routes

Re-routed journeys based on real road conditions, so narrow windows are hit.

03

GPS tracking

See where every van is and give accurate arrival updates.

04

Live reporting

Reports and photos flow back instantly for client evidence.

Ready to take appliance downtime off your desk?

Talk to our team about account setup, portfolio-wide service levels and multi-site agreements for Build-to-Rent schemes.

REQUEST AN ONBOARDING CALL

Authorised service partner for leading manufacturers

Liebherr logo
Fisher & Paykel logo
BORA logo
Elica logo